Quality Policy

The mission of t & a relocation bv is to be a reputable organization supporting its clients with high quality relocation and immigration services presented with a personal touch. An organization which stands for corporate values and promotes the support of charitable projects.

This will be achieved by:

• our commitment to comply with EuRA Quality Seal Standard requirements and continually  improve the effectiveness of the quality management system.

• our commitment to achieve total customer/client satisfaction by delivering quality services always and on time.

• use of modern technology and its continual progressions.

• optimum utilization of resources.

• participation of all members through continual education and training at all levels.

• transparent administration and continually improve processes and procedures.

• by continued evaluation of our delivered services we can see our strengths and improve our weaknesses.

• support of charitable organization(s) and encourage employee participation.

The Quality management system is continually monitored and evaluated for its applicability and effectiveness and to establish quality objectives and opportunities for continued improvement through internal auditing, management review and review of performance trends.

It is t & a relocation’s policy to ensure that all employees are fully aware of their responsibilities within the Quality Management System and are appropriately trained to ensure its continued effectiveness.

For more information please contact our quality manager This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

t & a relocation obtained the EuRA Quality Seal in November 2009.
Based on an ISO 9001 process management model, the EuRA Quality Seal specifies the processes and KPI's that reflect the very highest standards in relocation services. As a member awarded with the EuRA Quality Seal, t & a relocation demonstrates a total commitment to quality.